Our client is a dynamic, fast-paced company, providing specialist services across a variety of sectors. They are looking for a proactive and highly organised Coordinator to support their small but highly efficient team. If you thrive in a varied role where no two days are the same, this could be the perfect opportunity for you.
About the Role
As a Coordinator, you’ll play a pivotal part in keeping their operations running smoothly. You’ll provide vital administrative support to a small but busy team, acting as the first point of contact for incoming queries and ensuring they are managed efficiently from initial enquiry to resolution.
Key Responsibilities
- Handle customer queries with professionalism and care, from first contact to final resolution.
- Support the preparation and submission of bids, quotes, and tenders.
- Work closely with the Operations team to onboard new clients and manage ongoing customer relationships.
- Maintain and enhance internal workflow systems, identifying and implementing improvements where needed.
- Ensure accurate documentation is created, maintained, and communicated effectively to the team.
- Develop and circulate customer feedback surveys to support continuous service improvement.
- Provide clear and concise daily updates to the wider team.
- Liaise effectively with all internal departments to support smooth operations.
- Keep meticulous and secure records of Technicians’ professional qualifications and critical documentation.
- Oversee and update daily schedules and resource allocation, including managing the efficient use of vehicles and equipment.
- Be part of the on-call rota, responding to emergency customer requests out of hours (overnight/weekends).
Key Skills & Experience Required:
- Proven experience in an administrative, coordination, or operations support role.
- Excellent communication and customer service skills.
- High level of organisation, with a sharp eye for detail.
- Confidence working with systems and software; able to learn new tools quickly.
- Ability to work independently, juggle multiple priorities, and remain calm under pressure.
- Flexible and reliable, with a can-do attitude and team-first mindset.
- Willingness to participate in an on-call rota.
Why Join This Company?
- Be part of a supportive and close-knit team.
- Play a key role in the delivery of critical services.
- Opportunities to grow and develop your skills.
- Make a real difference every day in a unique and rewarding environment.
We look forward to receiving your application, please note that due to the high volume of applications we receive, if you haven’t heard from us within three working days after submitting your details, it means we won’t be moving forward with your application at this time. We genuinely appreciate the time and effort you’ve taken to apply, and we wish you the best of success with your job search.
For more vacancies that may be of interest, please Follow us on LinkedIn or visit our website at www.therecruitmentconsultancy.com
