Are you passionate about leading a high-performing team and delivering exceptional customer service? Do you have a track record of motivating teams to exceed targets and improve customer satisfaction? If so, we have the perfect opportunity for you!
Our client is looking for an experienced and dedicated Customer Service Team Leader to join their growing team. In this pivotal role, you will lead, coach, and inspire a team of customer service representatives to deliver excellent service and support to their valued customers. You’ll be responsible for driving performance, managing day-to-day operations, and ensuring that their customers’ needs are met efficiently and professionally.
You will need proven experience in a customer service leadership role, with a strong understanding of customer service processes and best practices. Excellent verbal and written communication skills are essential, with the ability to handle challenging customer situations and manage team communication effectively. Most of all, you must have a passion for delivering excellent customer service and creating a positive experience for every customer.

Tagged as: Worthing Office

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