Do you have a passion for delivering 5-star customer service? Our client is looking for a part time Resident Services Associate to join their friendly team based in Milton Keynes.
Hours:
- Week 1: 8AM to 5PM, Mon to Thu (Fri off)
- Week 2: 9AM to 6PM, Mon to Thu (Fri off)
- Week 3: 11AM to 8PM, Mon to Wed; 4PM to 8PM, Thu, Fri
- No Saturdays
Key responsibilities:
- Serve as a pivotal member of the front of house team, ensuring the building is maintained and managed.
- Deliver excellent service to residents through a wide range of services including meet and greet, reception, parcel handling, inspections, lettings, and viewings.
- Provide high-quality services including front and back house functions.
- Manage and coordinate resident bookings.
- Liaise with and organise contractors.
Key skills:
- Strong communication and customer service skills
- Excellent IT skills
- Ability to work under pressure and prioritise workload accordingly.
- Calm and adaptable in a busy environment where things can change quickly.
If you are enthusiastic about providing exceptional service and thrive in a dynamic setting, we would love to hear from you!
