Do you have a passion for delivering 5-star customer service? Our client is looking for a Resident Services Associate, to join their friendly team based in Milton Keynes. The hours are:
Week 1: 8AM to 5PM: Mon to Thu (Fri off)
Week 2: 9AM to 6PM: Mon to Thu (Fri off)
Week 3: 11AM to 8PM: Mon to Wed, 4PM to 8PM: Thu, Fri
No Saturdays
You will be a pivotal member of the front of house team, ensuring that the building is maintained and managed and residents receive an excellent service.
You will carry out a wide range of services such as meet and greet, reception, parcel handling, inspections, lettings and viewings, delivery of high-quality services including front and back house functions, managing and coordinating resident bookings, liaising with and organising contractors.
To be successful in this role you will need to be comfortable working under pressure and prioritising your workload accordingly. Strong communication and customer service skills are key along with excellent IT skills. You will need to be calm and happy to work in a busy environment where things can change at the drop of a hat.
