For permanent recruitment on a contingency basis (not retained search), agencies typically charge a placement fee only when a candidate has successfully started in their new role. This fee should be agreed in writing before any work begins, along with a signed contract outlining the terms — including any guarantee or refund policy.
A reputable recruitment agency will usually provide a safeguard if a new hire leaves within an agreed period. This may be in the form of a free replacement candidate or a sliding scale refund. For example, a sliding scale might cover a 12-week period, starting at around 90% of the fee in the first week and reducing gradually to 10% by week twelve.
These guarantees give employers confidence that the agency stands behind its placements, helping protect their investment in the hiring process.
At The Recruitment Consultancy, we offer Surrey and Sussex employers clear terms and a guarantee period on permanent placements. This ensures you have peace of mind when making a recruitment decision.
Learn more about our employer services or talk to us – we’d be very happy to explain how our guarantee will give you peace of mind
