An exciting opportunity to join our client, a leading luxury homeware brand renowned for ethical sourcing, quality craftsmanship, and sustainable operations. They are looking for an Operations Manager to lead and inspire the production, logistics, delivery, and customer experience teams, driving operational excellence and business growth.
Key responsibilities:
- Leadership & strategy – Motivate and develop teams to deliver an industry-leading customer experience.
- Operational efficiency – Identify and implement process improvements to streamline operations and enhance productivity.
- Performance management – Set and monitor KPIs and SLAs to ensure optimal performance.
- Project management – Oversee key projects, ensuring timelines and budgets are met.
- Cost & pricing strategy – Review and implement pricing adjustments in line with raw material costs.
Key skills:
- Process-driven & analytical – Ability to problem solve and drive efficiency improvements.
- Experienced Team Leader – Hands on, adaptable, and confident in leading multi-functional teams.
- Strategic thinker – Able to scale operations in line with business growth.
- Project Management expertise – Experience in managing complex projects within budget and deadlines.
Driving License Required – Due to the remote location of the company.
This is a fantastic opportunity for a proactive and strategic Operations Manager to play a pivotal role in a high-end, sustainable brand. If you’re looking for a role where you can make a tangible impact, we’d love to hear from you!
